Our analysts bring many years of experience and specialize in understanding the needs of our client's business and meeting them with the right technology and process solutions.
Successful delivery requires a complete understanding of the existing state. The Analyze phase documents the areas to be changed and the details of the future state, then begins planning the execution of the changes.
Our seasoned teams combine specialists from multiple fields to design solutions that are not only high-impact, but also practical to implement.
The details of the future process and/or technology are mapped out with specifics captured for what the solution will deliver and what the success metrics are. For initiatives including technology components, mock-ups are developed.
We combine in-house expertise in developing technology-based solutions with a strong partner network to ensure needs are met from start to finish.
Changes to existing infrastructure and processes are executed. For initiatives including technology components, development, integration, Quality Assurance testing and User Acceptance Testing are within this phase.
We ensure all aspects of deployment go smoothly by combining strong pre-launch activities with robust post-launch monitoring and support.
Deployment is the culmination of the project effort, resulting in training, installation, and launch of the solution.
Measuring results is part of our DNA, and our team leverages a variety of tools to gauge performance and find gaps in everything from business financials to customer experience.
As change is implemented, strict measurement and controls monitor the impact to the current state as it moves to the desired end state.
We take pride in smoothly transitioning projects from our purview to our client's team, and we bring a proven set of training and hand-off tools to ensure this process is seamless.
As consultants, we focus on your long term success. Our final activity is to transition the full process or system over to your internal team.